This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy

Privacy Policy for M/S Fairshop

Effective Date: February 01, 2025

Welcome to www.fairshop.com.bd (the “site”), operated by M/S Fairshop. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, store, and protect your information when you visit our website or app, use our services, or interact with us in any way.

By using Fairshop (site or app), you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our services (site or app).

Collecting and Using Your Personal Data

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping and billing addresses.

Payment Information: Credit/debit card details, mobile banking information, and other payment methods.

Transaction Details: Order history, purchase details, and preferences.

Technical Data: IP address, browser type, device information.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can manage or disable cookies through your browser settings.

How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders
• To communicate with you about your orders, account, or inquiries
• To improve our website, products, and services
• To personalize your shopping experience
• To send promotional offers, newsletters, and updates (with your consent)
• To detect and prevent fraud or unauthorized transactions
• To comply with legal obligations

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, delivery partners) to facilitate our services.

Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Law enforcement: Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency)

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Using secure servers and encryption for sensitive data
• Regularly updating our security practices
• Limiting access to your information to authorized personnel only

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights and Choices

As a user, you have the following rights:

Access: You can request a copy of the personal information we hold about you.

Correction: You can update or correct your information by logging into your account or contacting us.

Deletion: You can request the deletion of your personal information, subject to legal obligations.

Opt-Out: You can opt out of receiving promotional emails by clicking the "unsubscribe" link in the email or contacting us.

Children’s Privacy

Fairshop does not knowingly collect personal information from children under the age of 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

M/S Fairshop

Email: support@fairshop.com.bd

Phone: 01723669292

Address: Shop#19 2nd Floor, Muktiplaza, Mirpur-1, Dhaka-1216